FAQS

Question: Can I move in early?

Answer: If you would like to arrive early please contact a member of our team and we will arrange for early arrival and storage of your luggage.

Question: What do I need to bring?

Answer: Since our rooms are fully furnished you will only need to bring your clothes, books, toiletries, laptop and any accessories to make your room feel like your home!

Question: What documents are required for me to check-in?

Answer: Please make sure you bring your booking confirmation and your ID or passport.

Question: Can I smoke in my room?

Answer: No, our locations are strictly non-smoking. You may smoke outside in designated smoking areas.

Question: Will I have a TV in my room?

Answer: Yes, all of our rooms are equipped with a TV

Question: Will I have internet in my room?

Answer: Internet access is included in your room rate. You will have Wi-Fi in your room and there is wireless access in the common areas.

Question: What payment types do you accept?

Answer: We accept cash and you can use all major credit cards or debit cards to pay.

Question: Do you have a backup for load shedding?

Answer: We have generator for back up, which means you don’t have to stress about load shedding.

Any other questions?

Just call or e-mail us and we will be happy to help!